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FAQs

Real-world stories about how individual schools have incorporated Mastery Education products into their curriculum.
ASK US ANYTHING!
See our FAQS below, and if you can't find the answers you are looking for, please email or call us directly and we will be happy to help!

When will I receive the product?
Once your order has been processed, please allow 5–10 business days for your order to arrive. For approximate availability of out-of-stock items, please contact customer service at 800-822-1080 x514 or cs@masteryeducation.com.

Where can I obtain a product price list?
For a product price list, please contact your sales rep.

Can I purchase one copy of your books for home use or for review?
Currently, we only sell our titles to schools or districts. There is a 20-copy minimum for all student edition purchases. If you are looking to review the product, please contact your sales rep.

Can the books be used for home schooling?
At this time, we are only distributing to schools and school districts.

Do we receive free Annotated Teacher Editions?
No. You may purchase one Teacher Edition for every 20 Student Worktexts of the same content area and grade. Teacher Editions may only be obtained with the purchase of Student Editions and therefore, orders consisting solely of Teacher Editions cannot be processed.

What are your shipping rates?
Contact customer service for current shipping rates.

What is your return policy?
Returns must be received within 30 days of the invoice date and all material must be in good reselling condition. Returns must be pre-approved and include a Return Authorization number on the outside of the box. No credit will be given for product returned without authorization. Customer is responsible for return shipping charges. In addition, there will be a 15% re-stocking fee. Product with minimum quantity requirements must maintain minimum quantities.